This website is operated by Student Medical Kits. As user of this website you agree that any use of this website including any transactions you make is subject to our terms and conditions below:
- You can order products through our website, by calling +372 5390 5229, or by emailing sales@studentmedicalkits.com.
- All orders placed before 09:30 AM (EET), Monday to Friday, will be processed on the same day and dispatched via our selected courier partners within Estonia or internationally. Orders placed after this cut-off or during weekends will be processed on the next working day.
- Tracking details will be sent to the email address provided once your order has been dispatched. Please note that some economy or standard postal services may not include tracking. Tracking for international orders is available upon request.
- If the order exceeds the size or weight limit for standard courier parcels(a single parcel up to 5kgs or larger than 600mm x 400mm x 400mm), we reserve the right to use a more suitable delivery service. In such cases, every effort will be made to inform you of the change.
- All orders received after the cut-offs Monday to Friday will be processed the next working day. The 'confirmation' stage sets out the final details of your order, and will provide you with an order reference number. Following this, we will send you an order acknowledgement email detailing the products you have ordered.
- By placing an order on this website you are confirming that you are over 18 years of age.
- If there is an issue with your order (such as stock availability or payment problems), we will contact you as soon as possible via email or phone—please ensure your contact details are accurate
- All images of products are purely for illustration only, and do not form part of the description of the product.
- Student Medical Kits cannot accept responsibility for any difference between the image on the website and the actual appearance of the product.
- In an endeavour to ensure that shopping on-line is secure, your credit/debit details will be encrypted to minimise the possibility of someone being able to read your details as they are sent to us over the Internet.
- If the order is part despatched (i.e. more than one delivery is required) you will only ever pay one delivery charge.
- We reserve the right to request payment by bank transfer in situations where full matches on billing addresses cannot be ascertained.
Cancellation of orders prior to fulfilment must be received by Student Medical Kits in writing from the buyer. Answerphone messages cannot be accepted for order cancellation. Student Medical Kits is not under any obligation to fulfil cancellation to any order or part order. In some cases a restocking fee may be charged for made-to-order items this is at the absolute discretion of the Student Medical Kits.
Customers must contact Student Medical Kits within 14 days of delivery to obtain authorization to return any Goods. Goods returned by the Customer without prior authorization will not be credited. Student Medical Kits reserves the right, at its discretion, to charge the Customer 20% of the full price to cover costs it may incur as a result of a customer ordering stock items error. Customers must return all products unused and as originally delivered. Certain products, e.g. software storage devices, can only be returned if the original packaging is unopened and any seals intact. Student Medical Kits cannot accept returns on hygiene or sterile products, products that are made to order, personalized, assembled prior to delivery or assembled and installed, unless they are faulty. Please contact Student Medical Kits Customer Service Team for guidance and advice before proceeding.
- We take payment from your card upon receipt of your order.
- All goods are subject to availability.
- Any free gifts offered are subject to availability, and we reserve the right to amend the offer if required. All prices are exclusive of VAT at the current rate, and are shown in Euro. Any currency conversion on the website is purely for comparison, the actual price paid for overseas orders will be determined by the rate of exchange on your payment card.
- VAT will be charged on all orders within the EU. VAT be can be exempt on certain products upon completion of an on-line form. Individuals/organizations wishing to claim VAT exemption on non exempt products will need to provide supporting documentation when the order is placed.
- All goods delivered remain the property of Student Medical Kits until they are paid for in full.
- Only one discount code may be applied to any single order.
Warranty and Limitation of Liability
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Student Medical Kits (The Seller) warrants that all reasonable care will be taken to ensure the quality of materials and workmanship. In the event of any defect arising within 12 months, or a different period as specified in the general description of the goods, from the date of delivery to the Buyer, or as otherwise agreed in Writing, the Seller will repair or replace the defective goods, if required to do so, provided that:
- they are returned carriage paid to the Seller's premises; and
- it is proved to the Seller's satisfaction that the defect is due to inferior workmanship or material.
- The warranty excludes defects caused by misuse or neglect or arising from wear and tear and applies only to Goods bought directly from the Seller.
- The Seller shall not be under any liability to the Buyer for any defects in the Goods or for any loss or damage to or caused by the Goods, whenever they arise, except to the extent that the Seller has expressly accepted liability under these conditions. All other conditions, warranties or other terms whatsoever concerning the Goods, whether express or implied, by statute, at common law, or otherwise, are hereby excluded to the fullest extent permitted by law. In no circumstances (other than death or personal injury caused by the seller's negligence) shall the Seller be liable for any purely economic loss or for any special, indirect or consequential damages of any nature whatsoever.
- The Seller does not undertake to pay for the cost of repairs to defective material or goods incurred by the Seller without previous specific agreement in Writing.